No Hassle Maintenance Plans

Furnace and AC Maintenance Plans: 

Boiler Maintenance Plan:

Frequently Asked Questions (FAQ) :

  • Can I pay with cash or check?

    • We cannot accept cash or check for maintenance plan payments. We can only accept card payments due to our software.

 

  • Will this maintenance plan maintain my warranty?

    • Yes. This plan meets all the requirements to uphold all warranties.

  • Can I pay for the full 5 years upfront?

    • We cannot accept full payment upfront due to our software. We are limited to yearly or monthly payments with a card.

  • I want to start a maintenance plan and pay yearly. Can I start today?

    • Yearly payment plans are only allowed to start January 1st. You can wait until the beginning of the upcoming year to start your coverage. Or you can start at the beginning of the next month and do monthly payments to finish out the year and at the beginning of the year switch to yearly payments. (If switching from monthly to yearly you must contact us before the beginning of the new year).

 

  • Can I get labor and parts free for my AC even if it's not on the plan?

    • No. Only equipment covered under the maintenance plan is eligible for the benefits.

  • Is there anything not covered by the maintenance plan?

    • After hours service calls are not covered. All service calls that are conducted during regular business hours you will not be charged for. Parts that are no longer covered under warranty you will be charged for. 

  • Can I get an After Hours Service Call in the summer?

    • No. Unfortunately we do not run after hours in the summer. 

  • When will I get my annual Clean and Check?

    • Furnace only customers will receive their Clean and Checks in the fall before the heating season. Furnace & AC customers will receive all services in the spring before the cooling season. (If you live in the city limits of Fremont and would like to have your furnace done in the fall and AC in the spring that is an option, but it must be requested).

  • How will I be notified that it’s time to schedule my annual clean and check?

    • We will give you a call. No need to remember we have that covered.

  • Can I cancel my plan?

    • Of course. We understand things change. All you have to do is provide us with a written statement regarding why you would like to end your maintenance plan agreement. 

  • Will my prices change?

    • No, you are locked in with that price for 5 years. 

  • What if my furnace is new but my AC is old. Can they both be on a plan?

    • Yes. Just know that any parts that are no longer covered under warranty you will have to pay for.

If you have a question that is not answered above, would like to sign up, or just want to learn more stop into our office or give us a call today.