What our customers say about us

" Called in the morning and they were on-site within an hour. Fixed my issue, didn't take long, and got the heat working again. Thankful for their quick response, given the furnace nearly melted. "

- C. Crain

" I appreciated Paulsen repairman responding to my 89-year-old father-in-law furnace igniter going out on a winter weekend, even though they hadn't installed his model. He was so relieved!. "

- S. Konkel

" This is a review of Pausen Heating and Cooling of Fremont, Michigan. Recently, they replaced the old heating and cooling system for our house. It was the first time we did business with Paulsen, and we were a little nervous because we were spending a lot of money; a lot for us, anyway. Throughout the entire process, Randy and his crew were competent, courteous, and professional. After the installation, there was some follow-up work needed, and I'm glad to report that Paulsen took very good care of us. We highly recommend them. "

- S. Ware

" Paulsen installed a new furnace, air conditioner, and hot water heater. It was done promptly and professionally. Randy initially came to our home and went over the scope and price of the job. It was a pleasure working with him. Recently, I had an issue with my thermostat. Zac came over the day after I called. He diagnosed the issue and did a follow-up as well. Personable and efficient service. I would recommend Paulsen Heating and Cooling to everyone."

- T. Norkus

" We had AC installed and I was impressed with the job they did. They were very professional, got the work done in a timely manner and the unit installed works great. Not only that, but when they noticed a cracked and leaking pipe on our heater, they replaced it free of charge. They also noticed a section of my dryer exhaust was partially clogged when they disconnected it to make room to work in tight quarters, so they replaced that as well, no charge."

- F. Orcutt